Make your business communications much easier
Bulk SMS
A bulk SMS service allows businesses to send messages to thousands of customers in seconds. It is a technique where text messages are used to spread a promotional message to a large number of people at once. Bulk SMS marketing campaigns can be sent to users to notify them of offers, notifications, emergency information, updates, reminders for better customer experience, and much more.
Types Of Bulk SMS
Promotional SMS
Send out an SMS to your potential customers, with an offer they cannot refuse.
Transactional SMS
Not purely transactional messages but sent only to those who have opted in.
OTP SMS
Implement two-factor authentication for customer safety. Send them an OTP SMS.
Improve customer’s communication experience with a professional IVR
Interactive Voice Response (IVR)
AN IVR is a technology design that takes user input via mobile keypad and generates an interactive pre-recorded response to it. It gives the user the comfort of 1-1 interaction with no wait time. It makes your customer care number available 24X7 where computer is always ready to greet your customers and transfer the call to you in your working hours.
Types Of IVR
Single-Channel IVR
This IVR is perfect for cases that can generate a response on the basis of one single input. It is the simplest type of IVR which only adds one layer to your call flow.
Multi-Channel IVR
A nested IVR that streamlines the customer interaction by fragmenting a long list of input messages into smaller lists that can be managed better.
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